what’s on your mind
THE BASICS OF PET SITTING
Do you take my pet to your home?
Who will be coming over to take care of my pets and my home?
When you sign up for Athens Pet Sitter services, a member of our team will come to your home to meet you & your pets, to confirm that all required information is included in the instructions and to see the routine. This is called a Meet & Greet. After that, sitters are assigned to you based on your needs and location. Each of our sitters have clean background & reference checks and are fully insured & bonded. We work as a team to ensure that your pets are Happy @ Home!
What does a Pet Sit consist of?
How do I know someone came to my home and followed my instructions?
What about my garden and/or house plants?
What kind of animals do you pet sit?
We have pet sit birds, rabbits, chinchilla, sugar gliders, iguanas, bearded dragon, snakes, rats, frogs, fish, guinea pigs, pocket pets, lizards, & ferrets.
We have walked and scratched behind the ears of just about every breed of dog and cat.
Do you schedule service in my area?
Athens Pet Sitter covers much of Athens, Bogart, Statham, Winterville, Clarke County, Oconee County and select Winder addresses. Please include your address early in the onboarding process and we will let you know if we do not have a sitter near enough to your home to serve your address. With gas prices at +$4/ gallon we keep our sitters as close to home and other clients as possible. We have little availability south of Jittery Joe’s in Watkinsville. We have no service available in Oglethorpe or Madison County.
How early or when do I need to schedule service?
Before your first service, it is best to schedule your Meet & Greet several days in advance. Our online system allows you to make reservations 24 hours/ day 365 days a year. If you need service with less than 24 hour notice please call/text APS directly. 706.254.5232 There is a $10 per visit fee for all visits with less than 24 hour notice but we can often accommodate last minute requests.
How do I pay?
What are the times my pets can be visited?
Our staff are available for 25 or 45 minute pet sits from 7am – 9pm. You can schedule visits within blocks: Morning 7am-9am, Midday 11am – 2pm, Dinner 4pm – 6pm, Evening 7pm – 9pm. Overnight visits are also available and include 10 hours overnight from 9pm – 7am. Holidays have very limited availability. We are closed Thanksgiving day 10am-5pm and Christmas Eve 5pm until Christmas Day at 5pm. Holidays fill very early and there is a $10 holiday fee on holidays and days surrounding holidays.
What if I need to make changes to the instructions I provided on the Time To Pet App?
How are keys to the house handled?
AAAHH keys! The bane of a busy pet sitter 🙂 After 15 years in the pet sitting business, we have found a solution. 2 keys are requested at Meet & Greet. One goes on file in our office. The other is placed in a lockbox in an obscure location on your property in most cases. Lockboxes allow us to handle even last minute requests. If you have a door code or garage code, we only need one key as a back up. If you live somewhere that doesn’t allow for a lockbox to be kept out, you can place your lockbox on your door handle when you depart. We can’t carry keys, garage openers or other remotes with us. Access to your home must be at your home when we arrive. Lockboxes can be purchased at www.athenspetsitter.com/shop and delivered directly to your door before you Meet & Greet.
PET SITTING AND YOUR PET
Can you medicate or provide therapy to my pet?
My dog has a lot of energy. Can you help?
PET SITTING AND NEIGHBORLY HELP
My neighbors will help with my pets. I just need you to cover a few visits.
What Is Your Cancellation Policy?
A Non-holiday Cancellation Fee is charged to your card on file if you cancel within 48 hours of your first visit in the amount of 20% of any visits that fall within that 48 hours.
Holiday cancellation fee: The 20% deposit is NON-REFUNDABLE if cancellation is made within 7 days of first visit.
Overnights cancellation fee: The 20% deposit is NON-REFUNDABLE if cancellation is made within 7 days of first visit.
Do You Offer Discounts?
ATHENS PET SITTER
We are a family run business and we consider our clients, both humans and pets, to be part of that family.